Privacy Policy

Information on the Protection of Personal Data;

As Erten, we attach great importance to the processing and storage of your personal data in accordance with the Law on the Protection of Personal Data No. 6698 ("Law"). We would like to inform our customers about our purpose and methods of collecting, processing, and transferring personal data, and your rights arising from the Law in this regard.

1. Methods of collecting personal data

As Erten, in our capacity as data controller, within the framework of our legal obligations arising from the legislation; we collect your personal data verbally, in writing or electronically through verbal means, website, social media channels, mobile applications and similar means, for purposes such as enabling you to benefit from the services of our brands, informing you about our campaigns with your consent, recording your suggestions and complaints, creating better service standards for you, and determining and implementing Erten's commercial and business strategies.

2. Processing of personal data and processing purposes

As Erten, in our capacity as data controller, through our call centers, written communication channels, social media pages, mobile communication channels, in-store communication channels and/or all kinds of channels including but not limited to these; your personal and/or special categories of personal data obtained with your consent may be wholly or partially obtained, recorded, stored, kept, modified, updated, periodically checked, reorganized, classified, retained for the period required for the purpose for which they are processed or stipulated in the relevant law, shared/transferred with private-legal entities that Erten works with or public institutions and organizations that it is legally obliged to, and/or relevant 3rd party real person/legal entities residing in Turkey or abroad, and transferred abroad in cases of legal or service-related actual necessities.

We inform you that Erten may process your personal data for purposes such as enabling Erten customers to benefit from our brands' services, informing you about our campaigns with your consent, recording your suggestions and complaints, creating better service standards for you, and determining and implementing Erten's commercial and business strategies, and in any case, in accordance with the Personal Data Protection Law No. 6698 and relevant legislation.

3. Transfer of Personal Data

Erten may share your personal data only; based on your explicit consent or within the framework of security and confidentiality principles specified in the Law, provided that sufficient measures are taken, domestically and abroad, provided that necessary security measures are taken, for the purposes of carrying out Company activities, establishing business relations between data owners and our customers and/or conducting negotiations for this purpose, offering services, opportunities and facilities, and increasing service quality; with our group companies, business partners, customers with whom we have agreements and to whom we provide services due to our activities, suppliers, audit companies or public institutions or organizations authorized to request this data due to a legal obligation, and other relevant authorities, including but not limited to these.

4. Rights of the Personal Data Owner Listed in Article 11 of the KVKK Law ("Law")

Erten will respond to the following requests of the relevant persons:

a) To learn whether Erten processes personal data related to them and which personal data it processes,

b) To receive information about the purposes of the processing activity,

c) To know the third parties to whom Erten transfers personal data domestically or abroad,

d) To request the correction of personal data if it is incomplete or incorrectly processed,

e) To request the deletion or destruction of personal data in accordance with the Law,

f) In case of a request for correction, deletion or destruction of personal data; to request that the operations performed be notified to third parties to whom personal data has been transferred,

g) To object to the emergence of a result against the person by analyzing the processed data exclusively through automatic systems, and

h) To receive copies of their personal data.

You can contact us with your opinions and questions.

Title: Erten Tekstil Ve Örme SAN. TİC. LTD. ŞTİ.

Phone: 0 (538) 645 43 94

Mersis No:

Tax Office: 

Tax Number: 

Address: İkitelli Osb. Mah. Hürriyet Bulvarı Deparko Sitesi No:1/19 Başakşehir İSTANBUL / TÜRKİYE

Email: erten@ertentekstil.com

Privacy and Security

Erten Online Shop requests some of your personal information (name, age, interests, e-mail, etc.) from you in order to provide better service to its customers. This information collected on Erten Online Shop servers is used only within Erten Online Shop for periodic campaign studies, designing special promotional activities for customer profiles, and customer "classification" studies aimed at preventing unwanted e-mails. Erten Online Shop absolutely does not share the information it collects from membership forms with third parties without the knowledge or contrary instruction of the member concerned, does not use it for commercial purposes for any reason other than its activities, and does not sell it.

Customer information may only be disclosed to official authorities if such information is requested by official authorities and in cases where it is obliged to make a disclosure to official authorities in accordance with the provisions of the applicable mandatory legislation.

Only the customer can access all the information entered into the system by the customer, and only the customer can change this information. It is not possible for anyone else to access and change this information. Your credit card information requested on the payment page is not kept on the servers of Erten Online Shop or the companies providing services to it in any way, in order to keep the security of our valued customers shopping from the site at the highest level. In this way, all payment-related transactions are ensured to take place between the bank and your computer via the Erten Online Shop interface.

Cookie Usage

Cookies are small text files or information saved on your computer or mobile device (such as a smartphone or tablet) when you visit our site.

We use cookies to make our Sites easier to use and to tailor them to your interests and needs. Websites can read and write these cookie files, and this allows important information about you to be remembered for the purpose of recognizing you and offering you a more suitable website (such as remembering your preference settings).

Cookies also help to speed up your future activities on our Sites. In addition, we may also use cookies to collect statistical information about the use of our Sites to understand how visitors use our Sites and to improve the design and usability of our Sites.

Erten Tekstil Ve Örme SAN. TİC. LTD. ŞTİ.

Address: İkitelli Osb. Mah. Hürriyet Bulvarı Deparko Sitesi No:1/19 Başakşehir İSTANBUL / TÜRKİYE

Email: erten@ertentekstil.com

Phone: 0 (538) 645 43 94